Blogs

• 1. Predictive insights: AI agents analyse historical data and current trends to alert you—and your suppliers—about potential disruptions before they happen. For example, our AI agent proactively alert suppliers on “Red parts” that our PPA algorithem predicted to be late and encourage them to take actions to resolve this potential disruption.


• 2. Autonomous messaging: They can initiate conversations, follow up on late POs, clarify discrepancies, or request documents—without a human lifting a finger.


• 3. Smart queries: Instead of dumping raw data, AI agents highlight the why behind issues and let the users generate text to query questions to dynamically query their data.


• 4. Dynamic workflows: Based on real-time changes, they can automatically escalate issues, reassign tasks, or suggest alternate sourcing options.

Companies using AI agents in their supplier portals are seeing measurable benefits:

• - Faster PO cycle times


• - Reduction in email back-and-forth


• - Fewer missed delivery deadlines


• - Drastically improved supplier satisfaction

When agents do the heavy lifting, procurement teams can shift from firefighting to strategic decision-making. Suppliers feel more engaged, too—they’re not left waiting for a response or digging for answers

But wait—are humans being replaced? Not at all. AI agents empower humans by eliminating the repetitive, frustrating parts of procurement. Your team becomes more available for relationship building, negotiation, and innovation. It's not man vs machine—it's man plus machine.